Omnichannel marketing: the future of customer communication
21. October 2024

EU-authorized person according to ProdSG: your obligations and our support

Eu Authorized Person According To Prodsg Your Obligations Our Support Lufapak

New obligations for non-EU companies under the ProdSG

The Product Safety Regulation presents new regulatory requirements for companies outside the European Union. Central to this is the obligation to appoint an EU representative for companies without an EU branch. This regulation aims to ensure product safety in the European single market and to create clear responsibilities. As a company without an EU office, you must ensure that your products meet European safety standards. The role of the EU representative is the crucial interface between your company and the European authorities.

The tasks of your EU representative

Ensuring product compliance

The EU representative bears significant responsibility for compliance with product safety regulations. The core tasks include reviewing the technical documentation and ensuring the conformity assessment procedures. This person ensures that your products meet the applicable EU safety standards. The focus here is on continuous monitoring of product safety. In addition, regular checks are carried out on labeling requirements and product information in accordance with EU specifications.

Communication with authorities

The EU representative acts as a direct point of contact for European market surveillance authorities. This position requires in-depth knowledge of regulatory requirements and excellent communication skills. All inquiries from the authorities are processed and answered by the EU representative. Responsiveness to official requirements and the professional coordination of measures in the event of product safety issues are among the key responsibilities.

Document management

The professional management of all technical documents is one of the key responsibilities of the EU representative. This includes the systematic archiving of declarations of conformity, test reports and product-related documentation. It is particularly important that these documents are up to date and complete, as they must be immediately available in the event of an enquiry from the authorities. The EU representative ensures that all relevant documents comply with the legal retention periods and are promptly updated in the event of product changes.

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Lufapak as your partner in implementation

Our support services

As an experienced partner, Lufapak provides you with comprehensive support in the practical implementation of the ProdSG requirements. Our team of experts will accompany you from the initial inventory to the complete implementation of the EU representative role. The collaboration begins with a detailed analysis of your specific requirements. Based on this, we develop customized solutions for your company. We pay particular attention to the seamless integration of the new processes into your existing structures.

Inspection and conformity assessment

Thorough testing of product conformity is at the center of our services. We systematically analyze all relevant aspects of your products with regard to EU safety requirements. Our experts identify potential customization needs and develop specific recommendations for action. The conformity assessment is carried out according to standardized procedures and takes into account all product-specific features. A detailed test report documents the results and serves as a basis for further optimization.

Disclaimer

We would like to point out that Lufapak itself does not assume any legal obligations under the regulation. Nevertheless, there is an operational risk for us, especially if customers are located outside the EU or do not meet legal requirements. In order to minimize these risks and to provide you with the best possible support, we offer comprehensive services that make it easier for you to comply with the regulations.

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    Practical implementation with Lufapak

    For companies with an existing EU representative

    The adjustment process begins with a review of your existing EU representative structure. Lufapak supports you in optimizing processes and ensures compliance with current ProdSG requirements. The first step is to collect the complete contact details of your EU representative. Name, address, telephone number and e-mail address are systematically documented and made available to the relevant authorities. Particular attention is paid to the complete documentation of responsibilities.

    For companies without an EU representative

    Companies without an established EU representation receive structured support from Lufapak during implementation. The process starts with an individual needs analysis and the development of a customized implementation plan. In personal consultations, our experts explain the various options for meeting the ProdSG requirements. Appointments are scheduled flexibly according to your time constraints. Together we will develop an efficient strategy for the fastest possible implementation.

    Our complete service for your safety

    Duty Manufacturer, dealer, importer Support from Lufapak
    Provision of safe products Ensuring product conformity and compliance with safety requirements. Inspection service by Lufapak for incoming products and advice on security requirements through our partner network.
    Appointment of an EU representative Appoint a responsible person based in the EU and provide their contact details. Referral of an EU representative through our partner network.
    Labeling requirements incl. EU contact details Ensure that products contain the contact details of the EU representative. Lufapak can take over labeling and packaging control as an additional service.
    Documentation and traceability Provision of all relevant product documentation (e.g. declaration of conformity). Advice on security requirements through our partner network.
    Reporting unsafe products Obligation to inform the authorities and consumers. Callback management and contact with the authorities through our service team and partner network, as an optional service.

    Documentation and storage

    Lufapak ensures the professional management of all relevant documents. The systematic collection and archiving of technical documentation is carried out according to the highest quality standards. Our specialized teams monitor compliance with legal retention periods and ensure timely updates in the event of product changes. Digital document management enables quick access to the required documents at any time. Regular audits guarantee that the documentation is complete and up to date.

    Risk management and reporting requirements

    The comprehensive risk management of Lufapak covers all aspects of product safety. The continuous monitoring of potential risks enables the early detection and assessment of possible hazards. Our experts will assist you in fulfilling all reporting requirements to the relevant authorities. The systematic recording of product risks forms the basis for preventive measures. If safety problems arise, we immediately coordinate the necessary corrective measures.

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    Your next steps with Lufapak

    The first step in working together begins with a non-binding consultation. Our experts analyze your specific situation and develop initial solutions. The initial consultation includes a detailed examination of how you are affected by the ProdSG requirements. Together, we identify the specific need for action and outline possible implementation scenarios. Appointments are scheduled flexibly according to your time preferences.

    Finding individual solutions

    The development of customized solutions is based on your specific business situation. Lufapak takes into account your existing structures and processes. The solution concepts are precisely tailored to your product range and distribution channels. Our experts will guide you through the step-by-step implementation of the necessary measures. Regular coordination ensures optimal adaptation to your needs.

    Risk management and reporting requirements

    Lufapak’s comprehensive risk management covers all aspects of product safety. The continuous monitoring of potential risks enables the early detection and assessment of possible hazards. Our experts will support you in fulfilling all reporting requirements to the relevant authorities. The systematic recording of product risks forms the basis for preventive measures. If safety problems arise, we will immediately coordinate the necessary corrective measures.

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    Klara Mirzakhanian
    Klara Mirzakhanian
    Ich bin seit März 2022 bei Lufapak im Bereich Sales tätig. Im Tagesgeschäft bin ich der Erstkontakt für unsere nationale und internationale Kunden. Die Projektarbeit, wie beispielsweise die Ausarbeitung und Optimierung diverser Prozesse sowie die Unterstützung im Bereich Marketing gehören zu meinen täglichen Aufgaben.
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